Terms of service
Welcome to Bazaarnaka, operated by Guangzhou Baiwei Trading Firm (Sole Proprietorship). These Terms of Service apply to your use of https://bazaarnaka.com and purchases made through our online store.
1. General Conditions
By using our website or placing an order, you agree to these Terms of Service and confirm that you are legally able to enter into a purchase agreement.
You must provide accurate information and use our website only for lawful purposes.
We may refuse or cancel an order in cases involving suspected fraud, payment failure, product unavailability, obvious pricing errors, or other legitimate circumstances permitted by law.
2. Products and Product Information
Bazaarnaka offers decorative cushion covers, embroidered cushion covers, throw blankets, and related home textile products designed for everyday comfort and interior decoration.
We aim to display product descriptions, images, materials, dimensions, variants, and prices as accurately as possible.
Actual colors, textures, patterns, or measurements may vary slightly due to screen settings, photography, production batches, or normal manufacturing differences.
Customers should review product information and available options before completing a purchase.
3. Orders and Payments
You must provide accurate billing, shipping, and contact information when placing an order.
Prices, shipping charges, taxes, and other applicable costs will be displayed during checkout.
Payments are processed through third-party payment providers. We do not directly store complete payment card numbers or security codes.
All orders are subject to successful payment verification and product availability.
4. Shipping and Delivery
Orders are generally processed within 1–3 business days, excluding weekends and public holidays.
Standard delivery generally takes 7–15 business days after dispatch, with an estimated total delivery time of 8–18 business days.
Shipping charges and free-shipping eligibility will be shown at checkout.
Delivery times are estimates and may be affected by carrier delays, customs procedures, weather, address issues, or other circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
5. Returns and Refunds
Eligible items may be returned within 30 calendar days after delivery, subject to our Refund Policy.
Return requests must be approved before products are sent back.
Refund eligibility, return shipping responsibilities, and refund processing times are determined according to the conditions stated in the Refund Policy.
Nothing in these Terms limits mandatory consumer rights provided by applicable law.
6. Order Changes and Cancellations
Requests to change or cancel an order should be submitted to [email protected] before shipment.
We will make reasonable efforts to process eligible requests before fulfillment is completed.
Once an order has been processed or shipped, changes or cancellation may no longer be possible.
7. Product Use and Care
Customers should follow any care instructions, washing guidance, material recommendations, and intended uses stated on the product page or packaging.
Home textile products should be used and maintained according to their materials and construction.
To the extent permitted by law, Bazaarnaka is not responsible for damage caused by misuse, improper washing, unauthorized alteration, or failure to follow provided care instructions.
This does not affect rights relating to defective or incorrectly supplied products.
8. Third-Party Services
Our online store may use third-party providers for ecommerce hosting, payment processing, shipping, analytics, advertising, and other operational services.
These providers may operate under their own terms and policies.
Bazaarnaka remains responsible for obligations that cannot legally be excluded or transferred.
9. Website Use
We aim to keep our website accurate, secure, and available, but uninterrupted access cannot always be guaranteed.
Users must not attempt unauthorized access, interfere with website security, introduce harmful software, misuse website functions, or use our services for unlawful activities.
We may temporarily restrict or suspend website functions when necessary for maintenance, security, or operational reasons.
10. Limitation of Liability
To the extent permitted by applicable law, Bazaarnaka is not responsible for indirect, incidental, or consequential losses caused by circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or restricted.
11. Intellectual Property
The Bazaarnaka name, original website content, branding, graphics, layouts, and design elements are owned by, licensed to, or lawfully used by Bazaarnaka.
Website materials may not be copied, reproduced, modified, distributed, or commercially used without appropriate authorization, except where permitted by law.
Third-party trademarks and intellectual property remain the property of their respective owners.
12. Governing Law
These Terms of Service are governed by the applicable laws of the People's Republic of China, subject to any mandatory consumer protection laws that apply in the customer's jurisdiction.
Nothing in these Terms removes statutory rights that cannot legally be waived.